STRAIGHT TALK — THE BLOG

Left Brain Meet Right Brain—The Connection Between Business Architecture and Customer Experience

Guest Starring: Mike Clark

By Whynde Kuehn | 20 November 2017

Get ready for a great StraightTalk installment. In this post, No. 16, we explore a topic that everyone wants to know about in this age of organizational transformation — customer experience. As we know from way back in Post No. 1, business architecture and customer experience design are two separate but mutually beneficial disciplines that […]

Organizing For Success

(a.k.a. Building a Business Architecture Team – Take 2)

By Whynde Kuehn | 17 July 2017

Post No. 8 is all about answering those burning questions around organizational structure and such. Here goes. First, where should the business architecture team report? Starting with the big one. For years now, there has been a trend of business architecture teams reporting to the business—and with success, for a number of reasons. So the […]

We Are Family

(a.k.a. Integrating Business Architecture Into the Enterprise)

By Whynde Kuehn | 5 June 2017

Remember way back to StraightTalk Post No. 1 when we talked about what business architecture is and a whole bunch about what it is not? That’s because business architecture has a lot of friends that it needs to work within an organization’s ecosystem. Okay, what’s this all about? The bottom line is that to be […]

Let’s Get This Party Started

(a.k.a. How to Start a Business Architecture Practice)

By Whynde Kuehn | 15 May 2017

Knowing what business architecture is: Check. Knowing why we do it: Check. Knowing where it fits within the strategy execution life cycle: Double Check. Knowing where to start: Not so much. So where do we start then? Starting business architecture within an organization can be a fairly organic process, but there are a proven set […]