STRAIGHT TALK — THE BLOG
StraightTalk is a professional business blog on a mission to explain business architecture, end-to-end, with the goal of helping to advance the discipline globally through shared knowledge. It's like your personal guide through the world of business architecture — delivered twice monthly.
Left Brain Meet Right Brain—The Connection Between Business Architecture and Customer Experience
Guest Starring: Mike Clark
By Whynde Kuehn | 20 November 2017
Get ready for a great StraightTalk installment. In this post, No. 16, we explore a topic that everyone wants to know about in this age of organizational transformation — customer experience. As we know from way back in Post No. 1, business architecture and customer experience design are two separate but mutually beneficial disciplines that […]